At Gate-a-mation we are asked many questions about our products and services as well as other questions that would otherwise have little to do with us directly. Our aim is to be professionally helpful as best we are able and we simply like to assist all enquirers positively.
Topics vary and the accuracy of our replies can be challenge, but the intension will remain one of trying to help. Complimenting this endeavor are our FAQ one page question & answer sheets that list in there 100’s. There is probably one that suits most questions we have been asked over the years and our staff can email a PDF copy of it upon request.
- Technical requests regarding how, why, who, where and when
- Quotation requests and general price guides
- Surveyors and sales team support
- System inspections and risk reviews
- Availability and delivery time scales
- Service options and agreement details
- Advice & Consultation
- Do’s & Do not’s
- Spear parts and consumable supply options
- Working arears and out-of-area assistance
- Who do we know that may be of assistance
These are just a small example of the support our service desk is requested of on a daily basis.